Skip to main content
Uber CareersUber Careers

Sr Program Manager - Global LE Outreach and Partnerships

Trust & Safety, Safety, Security & Insurance
Amsterdam, Netherlands |
Dallas, Texas |
Washington, District of Columbia |
Toronto, Canada

About the Role

Law Enforcement Operations at Uber serves as the engagement point for law enforcement globally - ensuring data privacy, supporting business operations, and promoting city safety. The Programs team supports the LE response and Liaison teams in their daily functions and builds tools with data scientists and software engineers to scale and automate core functions.

Fostering trust with law enforcement and the communities we serve around the globe is critical to our success. We are looking for a Senior Program Manager who will lead the strategy development and execution for our global initiatives supporting law enforcement engagement and communication. This is a great opportunity to join a growing team and to work on cutting edge issues in an exciting, fast-paced environment.

The scope of this role is global in nature working with partners all around the world. The following are possible work locations: San Francisco, Washington DC, Toronto, Amsterdam.

What You'll Do

  • Craft global outreach strategy - create global governance structure and stakeholder engagement plan for strategic Law Enforcement contacts around the world
  • Work with safety marketing, policy and comms teams to highlight Uber's efforts in crime prevention to help build safer communities around the world.
  • Partner with Law Enforcement Liaisons to develop initiative and partnership plans that drive Uber's support of law enforcement and commitment to safety
  • Develop scalable training and education on how Uber supports law enforcement investigations in a legal and ethical manner
  • Measure for impact - working with market research - test, iterate and measure our LE sentiment according to commitment, awareness and satisfaction and adjust accordingly to optimize for results and KPIs.
  • Own scoping and end-to-end delivery of multiple high complexity projects / processes / programs
  • Conduct rigorous analysis of policies and adjacent programs to effectively highlight any gaps and escalate issues
  • Understand CRM systems. Apply leadership skills to collect business requirements and with work engineers to translate into technical solutions based on priority and impact.

What You'll Need

  • A minimum of 7 years of industry or consulting experience in product or program management, global operations, or related fields in law enforcement
  • Ability to tell clear, compelling stories out of complex issues and analysis
  • Ability to design processes without a prescribed template
  • Passion for improving user experience with a focus on safety on our communities
  • MBA or Master's degree a plus
  • Project Management experience a plus

About the Team

The Law Enforcement Operations Team consists of highly motivated professionals who are responsible for Uber's interactions with law enforcement across the globe. We are committed to safety and privacy and are constantly seeking to build trust within our law enforcement communities.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.