About the Role
The Community Operations team supports Uber's users (riders, eaters, restaurants, delivery-partners, driver-partners, etc.). We help them use the platform, resolve issues (e.g. log-in the app, payment not going through, lost my phone in the car, etc.), and provide their feedback. We develop healthy and positive relationships between users and our brand, thanks to our 2800+ employees across EMEA.
We're looking for a Program Manager, People to join our EMEA Community Operations team, to collaborate with teams across EMEA to work on the operationalization of regional people initiatives. These initiatives will impact our Community Specialist Teams across our 4 Centres of Excellence (COEs) and 130 Greenlight Hubs (GLHs). Based in Amsterdam, but with impact across EMEA, this role will focus on designing, building, and implementing initiatives to enhance and drive our Community Specialist team's growth and experience across the region. In this role, you will work closely with our Community Operations People team and regional leads to provide sharp insights to the different teams in the business and help translate these into actions.
What You'll Do
What You'll Need
Bonus Points If
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.