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Regional Operations Manager, Premium Rides

City Operations, Operations & Launch
in Gurgaon, India

About the Role

Regional Manager, Premium Rides is a unique opportunity to have a measurable impact across the region using a combination of strategy, planning, stakeholder management and data driven decision making. This is a critical role, as you will be in charge of identifying new products or services that could improve our platform, as well as working on their implementation and improving efficiencies post implementation, and scaling best practice across India SA.

In this role, you will also need to need to ensure launched products are successful, proactively search for new features, and be a global thought leader and sparring partner for product teams, other mega-regions and regional stakeholders.

You will need to be a strong planner and stakeholder manager to work together with our Ops, Marketing, Comms, Policy, Legal and Product teams to ensure all decisions are coordinated and timely executed.

Most importantly, you will need to think like a Product Manager, keep updated on what is happening across the Product org, network and maintain strong ties across the tech org to identify and further opportunities in the outstation and rental travel space!

What You'll Do

  • As the Regional Ops Manager working on any Premium category you will be responsible for:
  • Roll out the right incentive campaigns to ensure a balanced marketplace for the product
  • Investing the right promotional campaigns to drive product trials and stickiness
  • Work cross-functionally with the business development and CRM teams to roll out campaigns promoting product awareness
  • Work with city teams to fine-tune and deliver a consistent, high-quality experience on Premier
  • Work closely with the Marketplace and Strategy teams to drive the business growth in a competitive market in tandem with the business.

What You'll Need:

  • At least 3 years professional experience.
  • Analytical rigour - You'll have experience dealing with complex data sets, deriving insights and checking against what you see in the real-world. We use data to inform our decisions.
  • Communication and collaboration skills - You are good at working with diverse teams, understanding different perspectives and building solutions together.
  • Demonstrated record of positively owning and leading initiatives and projects. You seek out problems and innovate ways to solve them. You have autonomy to make changes to Uber in your region, and possess the skills to push our product to be the best it can be.
  • Creative solutions driven mindset - You have an operational mindset and strong drive for improvement to work to make Uber a better experience for drivers and riders.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.