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Senior Operational Risk Manager

in Amsterdam, Netherlands

About the Role

Uber Payments BV is Uber's payments subsidiary in the EU processing all of Uber's payments in the EU (EEA) under a licence from the Dutch central bank. As a licensed financial institution Uber Payments BV has compliance obligations and the risk management team is critical to its success. The risk framework you will help build and implement is meant to offer a solid foundation for Uber's overall vision and act as a "gold standard" for other control frameworks of the Uber Group.

As a Senior Operational Risk Manager, you will be responsible for supporting Uber Payments BV to identify, assess and mitigate regulatory, operational and strategic risk in line with applicable laws and regulations and our risk appetite. In this role you will assist informed decision making by providing transparency into these risk exposures, while also focusing on embedding risk processes within the day-to-day business operations. Successful risk management requires dynamic individuals who are able to liaise with various stakeholders and foster collaboration, integrate perspectives and drive to business beneficial outcomes.

What You'll Do

  • Manage a small team (max 3-4 people)
  • Build strong relationships within Uber Payments BV and Uber as it will be imperative to drive an effective risk management culture
  • Help define and implement the risk management framework of Uber Payments BV with a focus on regulatory, operational and strategic risk
  • Manage regulatory, operational and strategic risk assessment processes concerning change, both internal (e.g. new products) and external (new regulations) and operationalise
  • Follow up on risks and actions resulting from an Enterprise Risk Assessment which fall under the spectrum of regulatory, operational and strategic risk
  • Support the incident management and reporting framework of Uber Payments BV by identifying regulatory, operational and strategic related events, maintaining the incident register and following up on lessons learned with the organisation
  • Assist with documenting critical processes of Uber Payments BV and with capturing changes from relevant process owners
  • Facilitate risk reporting processes for Uber Payments BV
  • Manage the business continuity program of Uber Payments BV
  • Provide guidance to first line with designing and implementing appropriate controls to strengthen the control environment, mitigate risk and support the business in achieving objectives
  • Contribute to Uber Payments BV growth through interviewing, on-boarding, or other recruitment efforts
  • Assist team with providing training to ensure adequate level of risk culture and awareness

What You'll Need

  • 8+ years of operational experience in Operational Risk Management or Audit (internal/external) in a financial or technology company
  • Experience with managing business continuity programs in a financial or technology company
  • Strong understanding of risk concepts
  • Experience in managing teams and comfortable with senior stakeholder engagement
  • Strong sense of ownership, accountability and entrepreneurial spirit
  • Able to drive change and solution oriented
  • Great communicator, quick thinker & confident in decision making
  • Independent & autonomous, while still a strong team player
  • Enthusiastic, self-starting and thrives in changing, agile environments
  • Fully comfortable working in English, both written and spoken

Bonus Points If

  • Experience in a payment company

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.