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Strategic Enterprise Account Manager, Uber Eats (LA)

Sales, Business Development & Sales
in Santa Monica, California

About the Role

The Uber Eats team is looking for sharp, highly motivated individuals to join our Enterprise team in the strategic segment, covering our largest national partners with strategic brand value. As a Strategic Account Manager, you will work closely with our Senior Strategic Account Managers to help drive results in revenue growth, operational excellence, and customer service for our most strategic enterprise restaurant partners. The Strategic Account Management team works closely with restaurant partners, the restaurant support team, product, sales, marketing and operations to manage and optimize restaurant relationships and provide maximum value for both Uber and its partners.

What You'll Do

  • Internal and external advocate. Be the restaurant's go-to person and navigate internal processes to provide the best outcome for the client and our market
  • Partner with Senior Strategic Account Managers with day-to-day interactions of top tier partners and Franchise Teams as well as strategic growth initiatives
  • Handle the big picture and the tiny details. You are organized and always on top of your deadlines to ensure nothing gets missed. You also have an eye to the big picture and flourish by creating new ways to add to existing partnerships
  • Drive initiatives. You will drive and support key initiatives across our business teams to grow strategic and long term opportunities with our various partners. This involves wearing many hats and jumping in to help your teammates when the needs arise
  • Bring your analytical A-game. You will be building business models, performing analysis with the Enterprise Ops Analysts to understand trends, provide actionable insights, and track productivity and success of initiatives to ensure we are driving towards the best possible outcome
  • Read between the lines. You will be working with stakeholders from various teams such as Product, Marketing, Operations, Legal, Finance, etc

What You'll Need

  • Minimum 3 years of experience in a client facing role working with enterprise or mid-market sized accounts
  • An intuition for people. You are spending the majority of the time working with various internal and external teams
  • Strong executive presence and communication skills (verbal and written)
  • Speed, resourcefulness, and go-getter attitude. This team moves fast and always operates in new spaces
  • Project Management experience
  • Analytics, comfortable with talking to data

About the Team

Uber Eats is helping to redefine on-demand food delivery for a new generation--giving people more energy for the things they love. We enable people in 46 countries around the world to get the food they want from the restaurants they love, enabling delivery for every mood, every person, every time. The Enterprise team is pioneering how Uber Eats interacts with large restaurant brands. Standardization and building the strategy and process for managing our restaurant partners will be key.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.