About the Role
The Senior Trainer will work alongside our Community Operations Learning team and will be responsible for the implementation of on-the-ground training and quality phone programs with our partners. This multifaceted role requires quick thinking, proficiency in classroom training, development of curriculums and an understanding of how to analyze the quality and effectiveness of the learning experience. The phone specialist master trainer should have the ability to facilitate feedback sessions, compile and communicate opportunities and changes to key learning partners, being able to maintain the program and its documentation.
The right candidate for the Senior Trainer Lead position is a subject matter expert and a true leader, inspiring others on the team to hone a deep passion for helping and resolving issues for our community. The Senior Trainer will spend dedicated time traveling and on TTTs in the Outsourcing BPO Partners we have in Latin America.
WHAT YOU'LL DO
Analyze, design develop and facilitate awesome training programs 40 hours per week *3
Bonus Points if.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.