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Program Manager, Copter - Uber Elevate

Program Manager, Engineering
in New York, New York

About the Role

The role demands great organizational skills, HW and SW technical familiarity, principled thinking, high bar for quality, bold innovation, and a mentality of starting with the user and working backwards. You will work alongside a star team from operations, engineering, data science, research & design, legal, policy & communications in a fast-paced, rapidly growing, hybrid technology/operations environment to build the future of Urban Air Mobility (UAM) while also building trust among our users and promote safety culture second to none. You should be comfortable in uncharted territory as we build innovative UAM technologies for Uber Copter. We need your skills and enthusiasm to make it happen.

What You'll Do

  • Internalize and deeply understand Uber's mission and strategies, as well as how the Uber Copter team's mission and objectives factor into the Elevate and Uber company strategy
  • Help create and maintain change management processes and control
  • Understand technical implementation at the architecture level. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
  • Program/Project manage complex and large scale cross-team, cross-functional initiatives. Interface with ops and engineering managers to estimate work efforts, define milestones and manage resources. Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders. Engage and energize the project teams to achieve aggressive goals
  • Help manage the cross-functional strategic planning and business planning process, leading conversations with key stakeholders to develop concepts for strategic initiatives, and developing those into detailed program / project plans (including roadmaps, funding planning, resource planning and hiring goals)
  • Continuously improve and scale the organization. Implement continuous improvements to the ops and engineering organization and the program management process. Share program/project process frameworks, tools, and best practices that can be adopted throughout the organization. Improve product development and delivery. Mentor project management skills within the operations and engineering leadership team
  • Clearly communicate plans, insights, data and results to a spectrum of audiences including program team members, executives, flight operations, engineering teams, and other decision-makers across Uber
  • Creative problem solving : Distill the vision and strategy for the team, generate enthusiasm across the cross-functional team through creative problem solving and ruthless prioritization
  • Be incredibly truth-seeking. Collect whatever data is necessary to inform execution direction by soliciting and embracing critical feedback

What You'll Need

  • Minimum of 5 years experience as a Program Manager or similar field
  • Experienced in project management. Familiar with both Agile and Waterfall planning methodologies and able to apply them where best suited
  • Excellent written and verbal communication skills. Ability to influence and motivate people across a broad variety of job functions through your relationships
  • Strong organizational skills to manage multiple, competing priorities simultaneously, without losing sight of highest priority items
  • Ownership mindset. You proactively identify opportunities for improvement across the program and take action to drive greater efficiency and effectiveness
  • Strong technical, analytical and quantitative skills with the ability to use data and metrics to back up assumptions, recommendations and drive decisions
  • Ability to understand complex concepts and make reasoned decisions objectively
  • Leadership. You're able to educate cross-team stakeholders on product decisions and diligent process. You are an enabler not a blocker

Bonus Points If

  • Experience at a high paced, fast growing tech startup
  • Technical program management experience at an established company with a strong engineering teams
  • Developer experience, including writing, testing and deploying code
  • Experience in Aviation/Airspace

About the Team

Program Managers move fluidly from the big picture to details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company, thrive in a dynamic work environment, and are able to juggle and prioritize multiple projects with ease. You are intuitive, focused, driven, organized, insightful and productive. You break through communication issues and effectively develop relationships with stakeholders at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with empathy and integrity.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.