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Lead Analyst, Carrier Strategy & Operations

Central Operations, Operations & Launch
in San Francisco, California

About the Role

Our Operations teams are the heart and soul of Uber Freight. The role of the Sr. Carrier Operations Analyst for Carrier Acquisition has a direct impact on the growth and optimization of the carrier population on Uber Freight's platform, continually improving the carrier experience, and minimizing hassles and streamlining processes. This data-driven role calls for a rare combination of analytical thinking, operational prowess, and interpersonal ability to manage relationships with a very valuable part of our business; our carriers.

Sr. Carrier Operations Analysts surface frontline and impactful issues while working closely with our brokerage, strategy, product, marketing, and engineering teams to develop more permanent and scalable solutions. This role is ultimately responsible for making sure we have carriers and liquidity in the marketplace, driving growth to the business. The Sr. Analyst role will also be responsible for managing a small team of Carrier Ops Analysts focused on Acquisition.

What You'll Do

  • Analytics. Utilize data to understand carrier behavior and areas for improvement in our carrier communication, sign-up and incentive programs.
  • Strategy. How do we take our business to the next level? What business levers should we pull to scale quickly? You'll play a key role in taking Uber Freight to the next level by coming up with and executing operational strategies.
  • Develop & Optimize Processes. Take big picture ideas and projects and break them into actionable steps with aggressive timelines for completion.
  • Product Improvement. Pro-actively search for bugs and help pilot new features which could improve a seamless carrier and shipper experience.
  • Stakeholder Management. Manage business stakeholders to solve operational problems and build solutions.
  • Team Management. Grow and develop a small team of analysts, while staying aligned with other teams on parallel workstreams and resourcing.
  • Take ownership of Uber Freight's growth and do whatever it takes to get the job done

What You'll Need

  • Bachelor's degree in Economics, Finance, Statistics, Engineering or similar field.
  • 4-6 years of Strategy Consulting, Accounting, Banking, or Start-up background with previous experience using data to drive business decisions
  • Excellent Excel skills required
  • SQL experience strongly preferred
  • R & Python preferred but not required
  • Demonstrated leadership of leading initiatives and projects at your organization.

About Uber Freight

Uber Freight is a marketplace built to connect shippers with trucks, much like the way the Uber app connects drivers and riders. We are a team of sharp, entrepreneurial individuals who are redefining the movement of things around the world. On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more collaborative, highly efficient, and increasingly safer transportation logistics to our roads. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today's toughest challenges in transportation. When we see individuals truly owning their individual success, we succeed as a team.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.