Skip to main content
Uber CareersUber Careers

Senior Operations Analyst - Marketplace ANZ

Central Operations, Operations & Launch
in Richmond, Australia

About the Role

The Marketplace team will tackle some of ANZ's most complex problems, on behalf of all ANZ cities. These problems often involve difficult analysis with large data sets, tough strategic decisions and close collaboration with many different stakeholders, and the solutions can have game changing impact. For a tenacious truth seeker, with exceptional attention to detail and a desire to manage multipart projects at national scale, this is the team for you.

Marketplace specifically looks at how to make our Eats marketplace fast and reliable at the lowest possible cost, while keeping our all three sides of our marketplace engaged. By diving into issues such as marketplace forecasting, delivery partner payment and incentives, and optimal marketplace settings, you will develop new approaches and strategies to run a healthy and balanced marketplace .

What You'll Do

  • You'll work closely with our HQ on product rollouts to adjust these to local needs and delivery ultimately a better marketplace operation.
  • You'll work through various financial and pricing challenges to improve the running costs of our marketplace
  • You'll scale processes and build solutions to improve the customer experience for consumers, restaurant and delivery partners
  • You'll look for opportunities to automate to promote rapid scale and efficiency
  • You'll collaborate with all other functional teams in the ANZ region to get input and buy-in to scale the ANZ market efficiently, including the ANZ City Operations and Sales teams, Marketing, Community Operations, Policy, Legal, Communications, Strategy & Planning and HQ.
  • You will mentor and have oversight of junior associates within the team.

What You'll Need

  • Bachelor or advanced degree in Business, Engineering, Mathematics, Physics, Econometrics, or equivalent
  •   * 4 + years of relevant experience in consulting, finance, or equivalent 
    • Strong data analytics skills:
      • Advanced SQL skills
      • Advanced Excel skills
      • Experience with Python and/or other programming languages (Preferred)
  • Ability to map out processes and develop a pathway to automate

  • Ability to problem solve independently and translate complex analytics into clear, concise and pragmatic next steps
  • Ability to work with cross-functional stakeholders and apply project management skills to influence others and deliver results to tight deadlines
  • Strong ownership mindset with a bias to action and willingness to "roll up your sleeves" to drive results

About the Team

The ANZ Eats Central Operations team works with our City teams across Australia & New Zealand to focus on business growth and ensure our customers have a seamless experience across the region. Internally, the team collaborates closely with others across the region as well as the globe, to ensure we are building a product that is consistently efficient and enjoyable.

The ANZ Eats Central Operations team is broken into 4 verticals: Delivery Partner Access, Compliance and Experience, Eater Operations, Restaurant Operations and Marketplace. Each vertical owns a core part of the region's operations and plays a quarterback role in many major cross functional initiatives.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.