About the job
Uber's driver partners and delivery partners are very important customers, and we're creating a best-in-class customer service experience for them. Greenlight locations (Customer Support Centres) help new driver partners and couriers get on the road for the first time, build engagement with the platform over time, and provide a home base for their community.
We're looking for a Customer Support Centre Supervisor ( Team Lead II) to support the day-to-day operations of our local Greenlight location. We're looking for an experienced team leader who operates with a customer-first mentality. In this role, you'll help to mentor and directly lead a team of Experts and Team Leads on how to best build Uber's relationship with driver partners & delivery partners, support their operational needs, and guide day-to-day operations of the Greenlight centre. This is a great opportunity to work with a top-notch Operations team and learn the Uber business from the ground up.
What You'll Do
What you'll need
What You'll Need
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.