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Operations Analyst - University Grad

Operations, University
in Chicago, Illinois

About the Role

Operations Analysts work closely with everyone from our front-line Operations teams to our senior leaders to optimize and improve the systems and processes that power the growth of Uber Freight. You identify issues and opportunities by diving deep on data. You recommend solutions for those issues and opportunities. Then you bring those solutions to life.

What You'll Do

  • Analytics. Utilize data to understand customer behavior and areas for improvement in our operational processes.
  • Strategy. How do we take our business to the next level? What business levers should we pull to scale quickly? You'll play a key role in building the future of Uber Freight by crafting and executing operational strategies.
  • Process Development & Optimization. Take big picture ideas and projects and break them into actionable steps to achieve results with speed and quality.
  • Product Improvement. Pro-actively search for bugs and help pilot new features in our internal and customer-facing products.
  • Stakeholder & Project Management. Manage business stakeholders to solve operational problems and build solutions.
  • Lead by example: Be incredibly truth-seeking with data, set high standards for the team to think boldly and creatively and then to funnel that energy into concrete processes and execution plans, be efficient, be biased toward action
  • Scale: Build, track, and communicate a detailed metrics dashboard to make data driven decisions

What You'll Need

  • Bachelor's degree in Economics, Finance, Supply Chain, Management, Statistics, Engineering or similar field preferred
  • Internship in Strategy Consulting, Accounting, Banking, Supply Chain, Logistics, or Start-up with previous experience using data to drive business decisions preferred
  • Excellent Microsoft Office and/or Google Suite skills required, especially Excel
  • SQL experience preferred but not required
  • Advanced technical skills (e.g., R, Python) preferred but not required
  • Strong communication and organizational skills
  • Strong approach to structured problem solving
  • Demonstrated leadership of projects and initiatives in your professional experiences and coursework

About the Team

Uber Freight is a marketplace built to connect shippers with trucks, much like the way the Uber app connects drivers and riders. We are a team of sharp, entrepreneurial individuals who are redefining the movement of things around the world. On the Uber Freight team, we fiercely believe that our dedication to transportation technologies will bring more collaborative, highly efficient, and increasingly safer transportation logistics to our roads. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today's toughest challenges in transportation. When we see individuals truly owning their individual success, we succeed as a team.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.