About the Role
The Global Strategy & Planning Manager will deliver high priority strategic projects across the Community Operations organization, which is responsible for providing customer support globally. Based in San Francisco, but working with teams around the world, this role will apply structured thinking to critical business questions, run deep analyses, generate insights and develop strategic initiatives and projects to improve Uber's operations.
You will lead a team of Associates and facilitate the analyses behind company-wide decisions related to our community's support experience. You should have team management experience, excellent analytical skills, excellent time-management and cross-functional leadership skills, and the ability to clearly communicate and present information for stakeholders at all levels of the business.
What You'll Do
What You'll Need
Bonus Points If
About the Team
The Strategy & Planning team works with teams around the world to provide critical business insights to help identify opportunities and implement operational improvements.
The team is working towards developing a world-class support organization that scales effectively, is reliable and consistent, and provides unmatched service to our Uber community.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.