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Senior Account Manager, Uber Freight - Cincinnati

Sales, Business Development & Sales
in Chicago, Illinois

About the Role

A Senior Account Manager is a creative solution builder, capable of working across multiple clients or verticals to solve their complex and diverse supply chains. A successful candidate will be responsible for the growth, quality, automation and margin of an industry vertical. The Senior Account Manager role is highly dynamic and is expected to drive new processes and change as Uber Freight develops and continues to grow.

What You'll Do

  • Manage a portfolio of customers, while simultaneously onboarding new customers successfully
  • Lead and create QBRs with current customer accounts, offer strategy to fix problems and drive continuous growth
  • Ensure that each account is meeting the customer's KPIs
  • Work tirelessly to earn our customer's trust and business by solving their problems, improving our service and lowering their costs. You surprise and delight them, always.
  • Communicate across the organization, engaging with peers in every department to improve service, streamline processes, and elevate the shipper experience.
  • Analyze, present and read large data sets

What You'll Need

  • Bachelor's degree required, Master's degree preferred
  • 5-8 years relative experience
  • Have a track record of being a problem solver
  • A bias for action; ability to collect buy in for an idea and then carry it forward through execution
  • Strong interpersonal skills; participate in a team environment and build strong working relationships
  • Effective communication skills both internally and externally
  • Exceptional attention to detail
  • A natural positive thinker, and self-motivated individual
  • An understanding of all levers of the business and a proven history of delivering results
  • A risk taker - Sometimes you fail, but you get back up, make the next bet, and GO!

About the Team

The Uber Freight Account Management team serves as a partner to our external clients and internal sales team anticipating challenges and presenting solutions to support Uber Freight's business objectives.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.