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Strategy & Operations Manager, Uber Eats, Argentina & Uruguay (based in Buenos Aires)

City Operations, Operations & Launch
in Buenos Aires, Argentina

About the Role

The Uber Eats Operations Manager role is a unique opportunity to help expand one of Uber's newest services, Uber Eats. This is a critical role bringing together a three-sided marketplace and optimizing the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to manage partnerships.

This is an intense business side startup role, and this person will work with the Eats operations teams along with headquarters-based engineering, product, and process teams. This role will have direct responsibility for the growth of the Uber Eats business.

What You'll Do

  • Develop & Optimize Processes - Scale new and existing processes to allow the business to efficiently operate and realize growth; analyze the business to track and improve metrics and profitability
  • Analytics - Analysis of driver, restaurant, and customer metrics to properly allocate supply, guide incentive programs, and ensure high-quality experiences on the Uber system
  • Expansion Planning - Evaluate the economic and strategic costs and benefits of expanding Uber Eats to new areas, develop and execute against expansion plans
  • Strategy - Choose which projects the team should prioritize, and set a timeline to reach goals quickly
  • Product Improvement - Proactively search for new features which could improve a seamless driver, customer, and restaurant experience
  • Be fast, resourceful, and take initiative. Take ownership of Uber Eats' growth in your city and do everything you can to support and enhance the quality of our services

What You'll Need

  • A minimum of 3 years of high performing work experience in startup, strategy, operations, consulting, investment banking, analytics or a variety of other specialty roles with demonstrated ability in quantitative fields is expected, but we will but we will consider candidates with less experience if they meet our other requirements
  • Data-driven decision making ability and sound business judgment through deep analytical thinking
  • MBA graduate or quantitative Bachelor's degree (engineering, mathematics, finance, economics, physics, etc.)
  • Experience creating and optimizing processes
  • Ability to take initiative in a constantly-changing work environment while maintaining flexibility and a collaborative attitude
  • A willingness to be "on the ground" working responsively with our driver and restaurant partners
  • Partnership management or business development experience
  • Experience creating and optimizing processes
  • Thorough understanding of a variety of business models (we're still proving ours)

Bonus Points If

  • SQL knowledge a plus, but not required

About the Team

As part of the Uber Eats Team, you'll work closely with the General Manager and the Sales, Account Management and Operations teams to support processes that scale and innovate Uber Eats from the ground up.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.