About the Role
The Product Connection Manager role is responsible for building a bridge between our operations team and the product team.
The team is a key partner to both our Product and Operations teams, and works to surface feedback and issues from Operations to Product (Hardware and Software), to implement products (Hardware & Software) on the field and to make sure that our product teams are building the things the operations needs for the long run.
The team is tasked with delivering improvements at scale, focusing on efficiency, and raising the bar of quality across our operations. We work to centralize processes where possible and where not possible, provide advisement to local teams on how they can execute their processes more efficiently. The overall goal of everything we do is to create efficiency, increase quality, and add automation.
What You'll Do
Work with Product and build problem statements, for new products
Work with Product to implement new software products to cities (communications, feedback loops, training, continuous improvement)
Work with cities to structurally collect feedback for Product roadmap
What You'll Need
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.