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Operations Manager - UberEATS Everywhere - France

City Operations, Operations & Launch
in Paris, France

About the Role

Despite being a worldwide company, we recognize that Uber Eats path to success originates from a strong local presence, deeply involving our partners (restaurants and couriers) in this journey. The Operation Manager is embodying this strategy, by driving the development of a wide range of cities / areas, with a strong focus on operations (supply and restaurant). This role is a rare opportunity to help grow Uber Eats in France with a strong sense of ownership.

What You'll Do

  • Build and scale processes in order to tackle the complex operational and analytical challenges we are facing
  • Identify areas for improvement and build and implement the processes and tools required to improve our operations and allow the business to operate efficiently
  • Deep dive into the data to identify areas of improvement in terms of operational efficiencies
  • Support and scale local operations with City Managers to surface issues, best practices and scale innovative solutions across your market
  • Manage the incubation of key experiments to help determine proof of concept and define target operating models
  • Be a reference for Account Territory Managers or Courier Operation Representatives to coordinate projects and drive team to achieve objectives

What You'll Need

  • Minimum 3 years of experience in Strategy Consulting, Trading/Banking, or in a high-growth environment.
  • A process guru with a demonstrated track record of leading initiatives and projects at your organization that drive positive impact for your business.
  • Passion for the on-demand delivery space, and food delivery in particular.
  • Self starter, relationship oriented person with proven stakeholder management skills
  • Ability to take initiative in a constantly changing work environment and adopt a generalist do-what-it-takes mindset.
  • Excellent Excel skills (Experience with SQL and Salesforce a plus).
  • Fluency in French.

About Uber Eats

We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it. For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

Uber Eats was launched in France in March 2016 and is now the most downloaded Food Delivery App with more than 5M downloads. We are available in 85+ cities, delivering from over 15,000+ restaurants and growing quickly!

Uber Eats delivers the best of your city right when you want it. Our curated menus feature dishes from the local spots you love and the ones you've always wanted to try. It's the same cashless payment as an Uber ride. You just have to tap the app and get your food delivered right to your doorstep and enjoy!

The Uber Eats Everywhere team aims at expanding our coverage on the French territory as well as growing our existing cities!

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.