Skip to main content
Uber CareersUber Careers

Operations Manager - Benelux

Central Operations, Operations & Launch
in Amsterdam, Netherlands

About the Role

As Growth Operations Manager you will work with the Driver Growth Lead for Benelux, to outline Uber's strategy across those markets to grow and consolidate the Fleets opportunity (Driver-Partners who operate multiple vehicles) for Uber. This is a strategic role that calls for a combination of savvy analytics, strategic thinking and strong execution.

You will have to think creatively to find ways to continuously enhance Uber's value proposition & experience for Fleets and partner-drivers. This requires a commitment to operational excellence, a deep understanding of different Fleet-operating models and economics, the capacity for out-of-the-box thinking to drive high quality Fleets strategies and a customer centric mindset to implement high impact initiatives to develop Fleets growth. You will also have to demonstrate the interpersonal ability to work alongside a team of high performing Operations Managers and a wide range of internal/external stakeholders.

This role requires developing in-depth understanding of the Benelux rides business, and to be able to navigate the ever fluctuating regulatory landscape to ensure Uber remains one step ahead in this rapidly evolving sector. This role also calls for highly adaptable profiles that are keen to tackle different issues and will demonstrate ability to push new initiatives, positively challenge the existing

What You'll Do

  • Define and implement strategies to provide a seamless experience to our Fleet partners and help them grow their business.
  • Actively contribute to Uber's driver obsession by defining and executing high impact engagement initiatives and retention processes.
  • Measure and understand performance and run "real world" tests & experiments.
  • Build beautiful and actionable dashboards tracking you and your team's KPIs with our reams of data.
  • Ramp up rapidly and adhere to the evolving regulatory and compliance requirements in the sector.
  • Communicate product/process/tool needs to HQ, work with product/engineering to deliver on them.

What You'll Need

  • Minimum of 3 years experience with operations management / management consulting / investment banking / strategy work in a large business, or of growing a startup.
  • Data-driven decision mentality and sound business judgment through strong analytical thinking.
  • High adaptability to change and ability to execute quickly.
  • Curious and eager to learn - you are interested in all things and can build up skills and knowledge very fast to become a recognized subject matter expert amongst your peers.
  • Problem solver and creative solutions driven mindset.
  • High Emotional IQ - you deal with partners, influencers, and riders with no problem
  • Flexible and forward thinking - we need someone sharp and eager to play with different models to help us scale
  • Fluency in English and Dutch

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.