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Regional Automation Manager

Central Operations, Operations & Launch
in Gurgaon, India

The Team

This role is part of Regional Operations team for Uber Eats business in the APAC region. The mission of this team is to drive initiatives across APAC region to ensure efficiency and growth across various verticals in the business. The role is focused on fostering a specific skill-set (computer science) that partners with a vast number of business partners for Eats in APAC (Sales, Regional Ops, CommOps, Performance Marketing etc.)

About the Role

Uber Eats business is growing rapidly with vision to transform the food delivery industry by creating an efficient, safe, and a high quality experience for its customers or partners. The Regional Automation Manager role is a unique opportunity to be on the ground floor building new processes for the Uber Eats business. It will need a rare combination of technical skills, analytical thinking, operational prowess, and interpersonal ability to setup processes for the operations team across APAC region.

We are looking for someone with serious operations resourcefulness; someone who isn't afraid to jump into the front lines to figure out the business and operational problems, and has the technical skills to find or build a better solution; someone who is opportunistic in finding new ways to plug in and add value to either existing processes or new ones that have yet to be created (more than just automating existing items); someone who understands and speaks operations and technology equally well; someone who is opportunistic in finding new ways to plug in and add value to either existing processes or new ones that have yet to be created (more than just automating existing items).

What You'll Need

  • 3-5 years of experience automating manual processes within a business environment preferably in the tech industry
  • Strong computer science knowledge with previous experience creating automated processes within a business environment
  • Unparalleled business judgement and critical thinking skills, with the ability to use data to quickly establish highest value priorities and develop a strategy to pursue them
  • Experience working closely and communicating effectively with diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines

This is a technical role which requires working with regional, central and local operations team members on building automated processes and tools, primarily in Python. It will also require working with global product team on processes that have been built and create POV for what should be (1) handed to product, (2) coordinate with other regions for broader process running, or (3) kept at APAC only level.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.