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Marketplace Operations Manager - Uber Eats - KSA

City Operations, Operations & Launch
in Riyadh, Saudi Arabia

The Uber Eats Marketplace Operations Manager role is a unique opportunity to build and scale Uber Eats across KSA. This is a critical role sitting at the heart of the Uber Eats marketplace, seeking to keep the needs of restaurants, delivery partners and eaters in balance in order to maintain reliable and fast deliveries. This analytics-driven role calls for a combination of creative problem solving, curiosity about numbers and data, and interpersonal ability to nurture and guide all the actors in the marketplace toward mutually beneficial outcomes.

What You'll Do

  • Scale new and existing processes to allow the business to efficiently operate and grow
  • Optimize delivery times and courier earnings by making couriers as efficient and effective as possible
  • Recommend actions to take as you demonstrate tradeoffs the business faces as it develops measures to absorb the stresses rapid scaling places on the marketplace
  • Choose the strategic projects the team should prioritize, and set a timeline to reach goals quickly
  • Proactively search for new product features which could improve the scaling of our operations
  • Take ownership of Uber Eats' growth across KSA and do everything you can to enhance the quality of our services

What You'll Need

  • Minimum of 5 years experience within strategy/management consulting, investment banking, business intelligence or any other similar role
  • Experience working within Saudi Arabia and good understanding of the competitive landscape
  • Proficient in Excel and ideally knowledge of SQL or other programming languages
  • Data-driven decision making mentality, sound business judgment, and the ability to back your analysis up with meaningful analytical thinking
  • Experience in designing, implementing, and analyzing strategic investments with a track record of successfully driving extensive growth.
  • Willingness to be "on the ground" building key relationships from all sides of the marketplace
  • Ability to take initiative in a constantly-changing work environment
  • Experience creating and optimizing processes
  • Can do attitude - we are a lean team and responsibilities may fall out of one's exact job description; we are looking for folks who are willing to roll up their sleeves to get the job done
  • Strong communication and organization skills; ability to work with remote teams.
  • Local National candidates are encouraged to apply

About the Team

Riyadh is the first market to launch Uber Eats and is our hub in KSA. We are scaling quickly across the country and you will play a key part in solving the business challenges. This is an awesome opportunity be at the ground level of a rapidly growing product and be able to help further drive its growth.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.