About the Role
Each State and Territory in Australia & New Zealand (ANZ) is subject to different and complex ridesharing regulations. You will be responsible for ensuring that Uber ANZ's 80,000+ driver-partners are fully compliant with local regulations in the nine (9) markets in which Uber ANZ operates, and for identifying and operationalizing ways to improve outcomes for Uber, our driver-partners, and our local regulators.
In this critical Rides Operations role you will be a core member to a central function that is responsible for a large portion of overall budget, helping drive faster growth and more efficiency through centralised processes. This role will work across many functions and teams in the ANZ region, with global Marketplace counterparts and with Uber HQ in San Francisco.
The ideal candidate is deeply analytical, and has a strong understanding of the mechanics and magic that make an efficient marketplace, along with strong strategic vision, project management, communication, and team management skills. You'll be fascinated by the dynamics of supply and demand, bringing analytics, but also understanding we are communicating and engaging with humans. You'll come with a track record of building teams and ability to directly impact the bottom line of the organization. Ideally you will also have experience working with Product teams to build and execute on new product solutions.
What You'll Do
What You'll Need
Bonus points for:
About the Team
The ANZ Rides Regional Operations team works with our State based operations teams across Australia & New Zealand to optimize processes, focus on business growth and ensure our customers have a seamless experience across the region. Internally, the team collaborates closely with others across the region as well as the globe, to ensure we are building a product that is consistently efficient and enjoyable.
The ANZ Rides regional Operations team is broken into 5 verticals; Driver, Rider, Marketplace, Cities and Safety. Each vertical owns a core part of the region's operations and plays a quarterback role in many major cross functional initiatives.
The Driver team is responsible for ensuring that Uber has enough driver-partners to meet demand, and that our 80,000+ driver-partners in ANZ continue to choose Uber as their platform of preference. Key functions within the Driver team include Driver Growth, Access & Compliance (incl. Regulations), Experience & Loyalty, and Strategic Projects (including VS & Procurement).
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.