About the Role
At Uber, providing excellent customer support to our users is a core feature of our product experience. For the Uber Eats product, it's imperative that we maintain a great customer experience while scaling to meet the needs of a new and rapidly growing business. One customer experience we're currently investing in is restaurant acquisition.
As a Program Manager for Uber Eats Restaurant Sales, you are responsible for leading programs that improve the conversion, customer experience, and efficiency of the scaled sales program for US&C. This includes both Inbound and Outbound sales targeting new restaurants for the Uber Eats platform.
You will also work closely with stakeholders in Sales, Sales Operations, Operations and Product, and work with our Global and Regional support teams towards shared goals.
What You'll Do
What You'll Need
Bonus Points if
About the Team
The Uber Eats CommOps team is responsible for the customer support experience for all Uber Eats users in the United States and Canada.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.