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Uber Eats Senior Regional Operations Manager, Courier

Central Operations, Operations & Launch
in San Francisco, California

About the Role

As a core member of our Courier Earnings team, you will lead one of our territory pods focused on managing courier pricing and incentives in a set of cities through a data-driven approach and operational mindset. The ideal candidate for this role is an emerging leader with an analytical mindset, a track record of coaching and mentoring junior team members, excellent time-management and organizational skills, and the ability to clearly communicate and present information to seek buy-in.

What You'll Do

  • Inspire, develop, and lead a team of operations managers focused on managing courier pricing and incentives in a set of cities
  • Support in the development and optimization of a principled approach to managing courier pricing and incentives; translate those principles into tactical strategies for efficiently improving marketplace health
  • Build a deep understanding of local market nuance and help prioritize and channel feedback from customers in those territories to improve our products and internal processes
  • Collaborate with other teams across Regional Operations, Cities, Product, and Data Science to ensure market health and efficiency for new product rollouts, special events, or campaigns
  • Champion high impact, strategic projects that evolve the efficacy and efficiency with which we manage courier pricing and incentives

What You'll Need

  • At least three years of experience in an analytical or operational role
  • Strong leadership and people management skills
  • Humility and empathy: you foster a warm and collaborative work environment and are able to see problems from diverse perspectives and build consensus
  • Bias toward action: you habitually push to simplify, clarify, and deliver
  • Excellent written and verbal communication: you can synthesize information quickly, distill key takeaways, and weave insights into a compelling story
  • Exceptional Excel / data management skills, SQL proficiency strongly preferred

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.