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Senior Manager, Ops Incentives

Central Operations, Operations & Launch
Sao Paulo, Brazil |
Mexico City, Mexico

About the Role

The Senior Operations Manager for Incentives will be responsible for high level pricing, growth, allocation and incentives decisions and implementations. Besides working closely with the product team to support them on deploying innovations locally, this role will be championing projects across multiple teams, such as CommOps, UX Research, City Ops, Finance, Tax and Marketing (among others) in order to tackle the most impactful problems in Marketplace Efficiency. As this is a strategic role, there will be a high interface with leadership.

What You'll Do

  • Lead the incentives team to assure performance and alignment with the business strategy;
  • Drive analysis on important decisions that inform key business initiatives, pricing, driver earnings and incentives.
  • Identify operational weaknesses and help improve or innovate new processes
  • Work with other teams to solve the hardest problems impacting the customer experience and the overall business.

  • Build, maintain, communicate, and present detailed reporting at city, regional, and mega-regional levels

  • Present models, findings and insights to senior management to drive business decisions

  • Collaborate with HQ Product teams and local teams, such as marketing, research and other functional areas, to ensure that insights inform broader strategic initiatives.

What You'll Need

  • 5+ years of Experience with Consultant | Finance | Operations preferred
  • Experience with statistics. SQL and Python knowledge required
  • This role requires leadership and stakeholder management experience

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At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.