About the Role
Uber's Driver-Partners ("DPs") and couriers are our most important customers, and we're creating a best-in-class customer service experience for them. Greenlight locations help new DPs and couriers get on the road for the first time, build engagement with the platform over time, and provide a home base for the driver community.
We're looking for a Greenlight Team Lead to support the day-to-day operations of our Greenlight location in .. Team Leads are the backbone of the GL organization, the true operations masters for our Greenlights; their work, mentality, and people management skills define our service and is a reflection of who were are as a company to millions of Parter-Drivers worldwide.
We're looking for an experienced team leader who operates with a customer-first mentality. In this role, you'll help to mentor and directly lead a team of Experts on how to best build Uber's relationship with Drivers and Couriers, support their operational needs, and guide day-to-day operations of the Greenlight centers. This is a great opportunity to work with a top-notch Community Operations team and learn the Uber business from the ground up.
What You'll Do
* Point of contact for the team and liaison between the team. The GL Manager and regional CX team
What You'll Need
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.