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Employee Relations Manager- Investigations

People, People & Places
in San Francisco, California

About the Role

We are looking to add a strong individual to conduct investigations into employee relations concerns and support overall positive employee engagement. You'll provide guidance, support and make recommendations to resolve employee relations concerns.

The right person will thrive in an "all hands on deck" environment, loves solving people and employment related issues, and can pivot quickly. This role is all about supporting the Employee Relations practices and people strategy across Uber, and providing subject matter expertise in addressing employee relations situations.

What You'll Do

  • Conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures
  • Communicate regularly regarding pending investigations and provide timely investigation reports with supporting documentation for all completed investigations
  • Use effective interviewing and documentation techniques; utilize the designated online case management tool for tracking; maintain accurate, confidential records regarding all investigations
  • Develop recommendations based on investigation findings for appropriate remediation or other corrective action
  • Foster effective relationships with HR teams and business leaders
  • Partner with Employment Legal & Litigation when conducting investigations to provide counsel and facilitate prompt and effective resolution of workplace concerns
  • Create and conduct trainings on compliance with HR policies and procedures
  • Analyze employee relations trends with business leaders and HR teams; help develop proactive strategies, solutions, programs and policies
  • Participate in projects led by the Employee Relations team as needed

What You'll Need

  • Bachelor's Degree and/or 5-7 years' experience in employee relations, investigations, employment law, and disciplinary actions
  • Working knowledge of federal, state and local laws that govern employment policies and practices
  • Thorough understanding and application of internal and external HR principles, concepts, practices and standards
  • Ability to build strong working relationships across all levels of the organization, including remote areas
  • Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment
  • Outstanding written and verbal communication skills; must be an articulate and persuasive communicator
  • Ability to objectively coach employees and management through complex, difficult, and emotional issues
  • Limited supervision and direction is provided as this individual can operate and drive results and set priorities independently
  • Working knowledge of Google Documents

About the Team

Our Employee Relations team works with employees and client groups to resolve workplace concerns and promote positive employee relations throughout the organization to ensure a high level of employee satisfaction and engagement.

We strive to find the most optimal, fair, and Uber solutions and opportunities to enable employees (and their teams) to grow and develop into amazing employees and managers.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.