About the Role
Uber Engineering is looking for an Engineering Leader to create, build and expand the Customer Obsession team in Bangalore.
What You'll Need
About the Team
The Customer Obsession team provides an end-to-end customer engagement platform for all Uber products: Ride sharing, UberEats, Uber for Business, UberHealth, UberFreight. We strive to provide world class customer support to our end-users: riders, driver-partners, restaurants, eaters, freight carriers, truckers, uber business partners and hospitals, by building and integrating a bespoke suite of tools for our Customer Service representatives.
Our product solutions contribute directly to profitability and revenue, helping Uber move towards sustainable growth. Our ambition is to establish customer care as a competitive advantage and market differentiator in our industry.
This team in Bangalore will be an extension of the quickly expanding team in HQ and will be responsible for a global platform, not just India. Phase one of expansion is building two application teams with impactful charters and applications closely tied with the HQ teams. Subsequent phases will involve additional charters in collaboration with HQ.
Uber Engineering is a high-performance culture marked by fearlessness and smart-productivity. We're looking for a team builder who can work harder, faster, and smarter, while taking technical excellence to a whole new level. You should be pumped about building a global transportation marketplace that spans a wide range of cities -- varying from 100,000 to 10 million people in size -- with unique regulatory, technical, and business requirements.
Combine building groundbreaking technology that delivers very visible impact, with the unique opportunity of forming our first Bangalore team and this opportunity is too good to pass up!
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.