About the Role
Uber est a la recherche de nouveaux Experts pour assister nos partenaires-chauffeurs a Montreal et continuer a agrandir leur communaute.
Pour pouvoir offrir le meilleur service, nos partenaires-chauffeurs ont besoin du meilleur support! Nos centres de partenaires "Greenlight" sont conçus pour former nos futurs partenaires-chauffeurs sur la plateforme Uber. Votre role sera de leur presenter le service et de les guider a travers notre processus d'inscription, mais aussi de repondre aux questions de ceux deja sur la route. Votre objectif sera d'offrir un service a la hauteur des attentes des partenaires-chauffeurs et de vous assurer que leur experience au centre Greenlight est optimale.
Uber is a technology company that is changing the way the world thinks about transportation. We are building technology people use everyday. Whether it's heading home from work, getting a meal delivered from a favorite restaurant, or a way to earn extra income, Uber is becoming part of the fabric of daily life.
Uber's driver-partners are our most important customers, and we're building an outstanding support experience for them at our Greenlight locations. Greenlight locations help new driver-partners get on the road for the first time, build engagement with the platform over time, and provide a home base for the driver community.
We're looking to grow our support team at our Greenlight locations in Montreal. Uber Experts are the face of Uber to thousands of our driver-partners, and we're looking for people with excellent communication and problem-solving skills who operate with a customer-first mentality. In this role, you'll be expected to help onboard new driver-partners, provide exceptional support to our existing driver-partners, and quickly adapt in an ever-growing business. This is a great opportunity to work with a top-notch Operations team and learn the Uber business from the ground up.
Nous cherchons des 'fans' d'Uber, revant de rejoindre notre equipe et ayant avant tout un excellent contact humain et de grandes qualites en communication. Une habilete a resoudre les problemes et des qualites relationnelles sont cles. Le poste necessite d'etre a l'ecoute des gens et de pouvoir repondre a toutes leurs questions sur la plateforme.
CE QUE VOUS ALLEZ FAIRE:
OÙ ET QUAND VOUS ALLEZ TRAVAILLER:
POURQUOI VOUS ALLEZ RÉUSSIR:
WHO YOU ARE
We need people with strong communication and problem-solving skills, who don't shy away from in-person interactions. The Greenlight Hub is used to support and educate our Uber partners as they grow their business. You'll be expected to help onboard new driver partners, provide exceptional support, and quickly adapt in an ever-growing business. Working with Uber is a great opportunity to work with a top-notch Operations team and deep dive into Uber's day-to-day-operations. This is a contract role with the potential for extension.
WHAT YOU'LL DO
WHEN & WHERE YOU'LL DO IT
WHY YOU'LL SUCCEED
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
At Uber we don’t just accept difference—we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.