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Program Specialist (Manila)

Community Operations
in Manila, Philippines

About the Role

We are looking for an exceptional talent to join our APAC COE S&P PMO team in Manila. This role will help in managing, supporting, and monitoring wide variety of site level and regional projects.

From design to data, strategy to development, you need to love to get into the weeds with problems to figure out how to break down barriers, improve our organizational capabilities and build sustainable solutions. You will also be expected to think creatively, identify data trends, suggest improvements and help in the creation of efficient processes.

This individual will work closely with upper management to make sure that the scope and direction of each project is on schedule, and meeting the objective it was designed for. You will be working with a driven PMO team, employees, stakeholders and management and will often be required to skillfully multitask. We have a small but highly capable and motivated team that drives APAC COE's regional and local strategy, goals and execution. As a member of this cross-site S&P team, you should be comfortable in an "all hands on deck" environment, able to operate and coordinate across multiple teams, be flexible yet assertive, and thrive in a hectic and ever changing environment. This role is all about ensuring the executional success of project portfolio in APAC COE and meeting the needs of the local leadership.

What You'll Do

  • Coordinate with multiple teams for regional and site level projects to be able to monitor, support and secure on-time project completion which deals with quality and service improvements, creating and improving capabilities, data analytics, migrations, people initiatives, reporting improvements, process standardization as well as keeping track of plans, quality and timelines for such activities
  • Provide estimated work efforts, identify project milestones and handle necessary resources accordingly, while driving adherence and compliance with deadlines on deliverables as assigned to projects
  • Track progress, understand dependencies, communicate status to upper management and project stakeholders, and facilitate and coordinate schedules for meeting either locally or across sites
  • Proactively work to remove obstacles and enable forward momentum and progress. Manage issue escalations and provide support to teams balancing competing priorities.
  • You will also need analytical skills to be able to solve problems that may come up during a typical workday.

What You'll Need

  • Has proven ability to be organized and detailed in completion of tasks
  • Strong interpersonal skills and ability to influence and motivate people at all levels across a broad variety of job functions
  • Excellent written and verbal communication skills
  • Demonstrated analytical success and the capacity for developing / understanding strategy
  • Hands-on experience executing an initiative from start to finish. Achieves project goals while managing scope, time, quality and risk. Learns from failures as well as successes.
  • Ability to work with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment
  • Excellent organizational skills to juggle many tasks without losing sight of the highest priority items. Ability to stay focused under pressure, prioritizing and managing and/or supporting multiple projects simultaneously in a fast-paced environment
  • Ability to understand complex concepts and work across multiple functions and teams. Demonstrate initiative, persistence, ability to problem solve, and enthusiasm for learning new skills.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.