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Staff Program Manager, Tech

Engineering, Engineering in Palo Alto, California

We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that's just what we're doing today. We're thinking about the future, too. With teams working on new modalities, self-driving cars and even urban air transportation, we're in for the long haul. We're reimagining how people and things move from one place to the next.

What You'll Do

  • Optimize our administrative infrastructure for quality decisions on pace with the needs of the business. Refine existing planning, aligning, tracking and reporting processes and forums across the Infrastructure organization.
  • Streamline and standardize the way we measure and report progress against our major programs and KPIs. Drive cadence of assessing and reporting
  • Plan and execute cross-organizational initiatives - large and small, technical and cultural.

What You'll Need

  • 7+ years of increasing responsibility in program management in a fast-paced technology organization.
  • Proven track record of implementing processes and improving throughput velocity within a complex org structure
  • Strong analytical bent, metrics-driven, proficient with project management tools and software (e.g., JIRA, Asana, Basecamp, Google Drive, etc)
  • Clear and effective written, oral, and visual communication skills
  • Strong collaboration and negotiating skills. Ability to move conflicting opinions to business-centered, forward moving agreements and plans.
  • Ability to navigate ambiguity and drive efforts to completion
  • Known for being a team player, with experience leading large, complex programs.

About the Team

Core Infrastructure Engineering provides the foundation for the majority of Uber's technology, including Drivers & Riders, Marketplace, Uber Eats, and more. We're responsible for data centers and storage, compute, networking, developer tools and productivity, and more. We're looking for a seasoned Program Manager to revamp and drive our planning, tracking, and reporting processes, and help us continually up our game on operational excellence. Your work will enable faster decision making and execution, both essential to our ability to scale at Uber's record pace. This is an exciting opportunity to uplevel our alignment within Infra and with our stakeholders across Uber Engineering and Product.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.