Senior Territory Account Manager, Madrid, Uber Eats

About the Role

The Senior Territory Account Manager drives business growth and innovation by managing a high-value portfolio of restaurant partners. The ideal candidate will scale efforts to expand both our business and our partners' in mutually beneficial ways. They will deeply understand our restaurant partners, build strong relationships with decision-makers and influencers, and effectively identify and exploit opportunities to improve core business metrics for both the restaurants and Uber Eats. This role demands strategic thinking, problem-solving, and excellent communication skills to foster long-term partnerships and drive success.

What Will You Do

• As a Sr Territory Account Manager, you will be in charge of developing Uber Eats in specific areas and/or cities, both on the topline (orders and clients growth) and bottom line (average basket), with a strong focus on the restaurant dimension. You’ll have to drive business performance in your Area.
• You will identify key restaurants to acquire to keep enriching the selection already available on Uber Eats, and coordinate with our dedicated sales team to make sure you close the deal. You’ll have to build the best restaurant offering
• You will create long-term relationships with the most important restaurant accounts in your area, ultimately maximizing their financials, marketing efforts, engagement and satisfaction. You’ll be a key influence in their delivery business
• Finally, you will acquire an extensive knowledge of the area and cities to identify further options to keep developing Uber Eats (opening hours extension, new suburbs to cover…)
• Act as an ambassador of Uber Eats mission, brand, and product

What You'll Need

• At least 4 years of experience in account management role or consulting (with experience in client facing)
• Ability to take initiatives and easily adapt to constantly-changing work environments.
• Desire to work with top restaurants and building a business together
• Good communication and interpersonal skills, with the ability to persuasively communicate recommendations and effectively champion customer needs
• Highly autonomous - able to work with minimal oversight
• Willingness to be proactive and create positive and lasting relationships with our restaurant partners, bringing them added value and helping them to reach their potential on Uber Eats
• A Rigorous mindset allowing to become a trusted business partner for the restaurants using the Uber Eats app
• Ability to compute number and land on a data-based strategy
• Relationship management experience preferred; we will consider a range of backgrounds

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.