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Senior Product manager - Merchant

Product Management, Product
Hyderabad, India |
Bangalore, India

About the Role

The mission of Uber Eats is to make eating well effortless for everyone every day. Along with Uber’s delivery speed and convenient ordering interface, our partnership with some of the world’s best-loved merchants is also central to this mission. We serve over a million merchants across the globe and are working with a vision to “Be the merchant partner of choice, and eventually, the partner they love.”

As a Product Manager on the Merchant team, your job is to lead a cross-functional team of engineers, designers, data science, product operations, and regional operations. You will be part of the team that owns the merchant platform and restaurant tech, where you will play an integral role in building some of the most exciting and simple-to-use features for our merchants to make their experience with UberEats seamless. Your focus areas include and are not limited to:

  • Building a scalable merchant platform and technology that considers future growth needs across Ads, New Verticals (Groceries, Alcohol, etc.,) and Direct business.
  • Foster merchants’ best version by helping them be the best version of themselves by facilitating learning from other's successes and growing through insights for their business.
  • Expanding the margin pie by helping our merchants be more profitable by looking beyond the marketplace, building merchant trust, and eventually, love

What the Candidate Will Need / Bonus Points

---- What the Candidate Will Do ----

  • Internalize and deeply understand Uber's mission and strategies, and use these to define and distill the mission and objectives for your specific teams
  • Understand the needs of our merchants, consumers, and the business to define the vision, strategy, and roadmap
  • Collaborate with market-facing and engineering teams to address business needs with bar-raising product features.
  • Monitor and measure launched products and feed insights into the product development process.
  • Communicate product plans, benefits, and results to a broad spectrum of audiences, from internal users to leadership teams
  • Work closely with engineering, design, data science, and lines of businesses to figure out features to build next
  • Ensure synchronization with other teams across the Merchant portfolio
  • Support leadership and stakeholders with strategic inputs on product enhancements and contribute to cross-team initiatives

---- Basic Qualifications ----

  • 5+ years of product management experience delivering highly successful and innovative products with your fingerprints all over them -- and you're deeply proud of what you've accomplished
  • Empathy: For your cross-functional team, for your stakeholders and their goals, and most importantly, for the merchants, you create these experiences for
  • Ability to structure thinking to translate complex problems into simplified next steps
  • Never-ending ability to grow & learn and adapt your thinking to a fast-paced environment
  • Grittiness: You never hesitate to roll up your sleeves and tackle something hands-on
  • Tech Savviness: Ability to understand & translate sophisticated technical concepts across cross-functional teams and to simplify key takeaways for executives
  • Understanding of UX best practices: Proven ability to deliver top-class end-customer experiences
  • Excellent written and verbal communication skills
  • Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements and features and drive the management of product
  • Great attention to detail

---- What the Candidate Will Do ----

  • Coding and UX experience will be added advantage

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to

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