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Product Operations Manager

Product Operations, Product
in Hyderabad, India

About the Role

The fundamental goal of Product Operations is to maximize products on a global scale. Product Operations works closely with cross-functional partners to surface needs, prioritize, test, launch, and iterate on products. This role is focused on the product suite that supports our millions of Merchants on a global level. With a diverse partner base across the globe, our goal is to help launch and iterate on Merchant products that help Uber offer best in class experience for our Merchant Partners.

As a Product Operations Manager on the Merchant team, you will be responsible for alignment with our business teams, the go-to-market strategy of new product features, and cross functional alignment across tech and non-tech globally.

What the Candidate Will Need / Bonus Points

  • Surface and advocate for key insights from the business to advise product improvement
  • Collaborate with technical stakeholders, design and deliver on the roadmap
  • Define the operating structure and processes to implement on product strategy
  • Lead a community of strategic leaders to encourage significant impact to the business
  • Maintain regular communications with key team members across the org
  • Ensure functional partners are aligned on key objectives for the program/product
  • Advise product teams on the global feasibility of products throughout the product lifecycle
  • Develop an end-to-end rollout plan, and project-manage implementation for team's products and features
  • Collaborate with key team members (legal, tax, policy, support, etc) to prepare products for launch
  • Track core business metrics related to the product
  • Identify key problem areas and/or geographies impacted by the product post-launch

---- Basic Qualifications ----

  • Demonstrated ability of 4+ years in operations, technical program management, business consulting, finance or a similar analytical role
  • Excellent communication and ability to engage internal stakeholders and external customers
  • Deep understanding of the user experience
  • Ability to leverage data to inform and support critical decisions
  • Strategic alignment, able to bring key stakeholders across functions together
  • A desire to learn, highly motivated self-starter, with an eagerness to learn and grow
  • Ability to foster collaboration and facilitate teamwork
  • Effective prioritization of solutions

---- What the Candidate Will Do ----

  • SQL proficiency
  • Deep analytical expertise
  • Prior experience working on global projects, or in an international setting

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We’ve grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Uber is committed to a safe workplace.  We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines.  Workplace safety remains our number one priority.  As a result, and depending on the workplace location, Uber either requires* or recommends employees be vaccinated to access any of our facilities; this is subject to change solely at the Company’s discretion.

\* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com.


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