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Senior Employee Relations Partner

People, People & Places
London, United Kingdom |
Amsterdam, Netherlands

About the Team

In People & Places, we handle all things people-related so our employees around the globe are empowered to do their best work. Our Human Resources and Employee Relations teams partner with the business to align people strategies with business goals.

Our Employee Relations team works with employees and client groups to resolve workplace concerns and promote a positive employee experience throughout the Company to ensure a high level of employee satisfaction and engagement.

We strive to find the most optimal and fair solutions and opportunities to enable employees (and their teams) to grow and develop into amazing employees and managers.

About the Role

As a Senior Employee Relations Partner, you will be contributing to and delivering Uber’s Employee Engagement strategy to enhance the employee experience across the Company. In addition to operating as the workplace investigation lead for the region, you will support a wide range of activities in NEE (Northern Eastern Europe) and Netherlands HQ teams, including leading workplace investigation, coaching, conflict resolution, training, trend analysis, process/policy improvements, and support to business organizational changes.

What You'll Do

  • Coach, advise, and mentor all levels of management through employee relations matters (e.g., interpersonal conflict, communication of employment decisions, advice on policy application)
  • Apply conflict resolution techniques to solve employee-manager and employee-employee issues or other situational conflicts
  • Guide management in the application and interpretation of employment laws or regulations and HR-related policies and practices (e.g., corrective action, attendance policy)
  • Manage employee concerns raised from the Integrity Helpline, HR or ER Investigations team
  • Conduct investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures (international regions only)
  • Operate as the investigation lead in the EMEA Region - contribute to the efficient and consistent application of investigation processes, support in building data reviews for business leaders and building the expertise of other ER colleagues in the region
  • Deploy and facilitate training on various ER topics, including management best practices and HR policies at various Company locations
  • Design and conduct organizational assessments and climate surveys
  • Use data points to create action plans that include recommendations and creative solutions to mitigate risk
  • Proactively find opportunities to enhance the employee experience and help create and implement innovative solutions
  • Collaborate with HR teams, managers and other stakeholders to advise on Company programs and organizational changes
  • Participate in or manage projects led by the ER team
  • Take on interesting development opportunities and challenges

What You'll Need

  • Bachelor’s Degree and/or 5-7 years experience in ER, HR or related legal experience
  • Ability to coach, advise or mentor managers/employees to resolve employee concerns and conflict
  • Knowledge of conflict resolution techniques
  • Strong critical thinking skills, resourcefulness, and agility
  • Experience improving and designing HR related processes, practices, and policies
  • General knowledge of employment laws or regulations and understanding of company policies and practices - knowledge of UK & Ireland and Netherlands is considered a plus
  • Strong ability to foster team collaboration with multiple stakeholders
  • Ability to work proactively to manage/complete projects with competing deadlines and produce accurate work
  • Ability to communicate (verbally and in writing), persuade and influence stakeholders
  • Working knowledge of Google Documents; Workday and/or experience using JIRA is a plus
  • Flexibility to travel occasionally

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We’ve grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Uber is committed to a safe workplace.  We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines.  Workplace safety remains our number one priority.  As a result, and depending on the workplace location, Uber either requires* or recommends employees be vaccinated to access any of our facilities; this is subject to change solely at the Company’s discretion.

\* Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to

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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.