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Strategic Operations, Sales Operations Manager

Sales Operations, Operations
New York, New York |
Toronto, Canada

What you will do

  • Understand the entire end-to-end sales process, introducing tooling and implementing processes that remove points of friction and streamline the restaurant acquisition workflow, increasing sales productivity.
  • Support the Sales System and Compliance Lead to act as the voice of the market to inform Global and Regional Programs.
  • Sit at the intersection between Global Systems, Sales, Operations and IT Engineering, translating US/C strategies and needs into Salesforce and/or process improvements.
  • Build Salesforce.com sales reporting and dashboards that serve as the foundation for regular business reviews that will lead to improvement.
  • Bring the voices of both the Enterprise and SMB sales team into our central Strategic Ops team and other organizations, offering insight on how to optimize our sales workflow.
  • Collaborate and closely partner with Sales, Territories, Merchant Operations, Strategy & Planning, Community Operations, Finance, Business Systems, Product, Legal/Compliance to ensure successful initiatives
  • Collaborate and closely partner with Sales, Territories, Merchant Operations, Strategy & Planning, Community Operations, Finance, Business Systems, Product, Legal/Compliance to ensure successful initiatives

What you will need

  • At least 4 years working in a similar role (Sales Operations, Sales Management, B2B Marketing or Program Management), driving decisions and processes across different internal groups.
  • Strong experience with Salesforce.com (SFDC).
  • Emphasis on process standardization using strong documentation and diagramming skills.
  • Experience with Sales GTM - acquisition, account management, and support processes, systems (e.g., CRM, reporting), and datasets.
  • Effective, clear, and concise communication skills, verbal and written.
  • Experience driving cross-functional projects end-to-end.
  • Exemplary problem solving experience and best practice application.

For New York City-based roles: The salary range for this role is $96,000 per year - $117,000 per year. You will be eligible to participate in Uber's bonus program, and may be offered an equity award, commissions & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Uber is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, Uber recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company's discretion.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.