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Head of Sales Operations, US & Canada

About the Role

We're looking for an experienced business leader who is passionate about the opportunity to build and scale our Sales Operations function as we grow Uber for Business. The Sr. Manager, U4B US&C Sales and Success Ops role will focus on driving business insights and operational excellence to increase revenue, sales productivity, and efficiency. You will also be responsible for compensation, quota and territory planning to align with our overall Uber for Business strategy.

What You'll Do:

  • Partner with central and regional Sales Operations and regional General Manager on key strategic, organizational and operational projects to drive revenue, sales productivity and operational efficiency.
  • Provide data driven insights to drive growth
  • In partnership with central Sales Ops, launch sales compensation and incentive programs that align to Uber for Business strategy
  • Own forecasting and planning process and cadence to ensure achievement of revenue and key operating metrics
  • Partner with Regional General Manager and sales leaders to design territories, allocate quotas, set metrics, and deliver productivity targets
  • Own end to end funnel metrics, and define lead scoring, qualification, and routing processes across the organization
  • Drive the monthly and quarterly operating cadence to achieve key operational milestones
  • Identify key insights to accelerate growth and productivity
  • Build and own all sales dashboards
  • Manage and continue to grow a high-performing group of sales operations professionals

Basic Qualifications

  • 8 years of sales strategy & operations experience (e.g.,investment banking, strategy consulting, enterprise SaaS)
  • A minimum of 4 years of sales operations experience

Preferred Qualifications

  • Analytical skills and business acumen. Aptitude for framing business questions with data, translating business needs into strategies, and executing tactics and process improvements.
  • Experience working with large sets of unstructured and synthesizing into business insights (e.g.,using SQL, Excel, Salesforce)
  • Experience problem solving and passion to analyze, set priorities, and solve complex problems effectively and consistently
  • Effective, clear, and concise communication skills, verbal and written.
  • Experience communicating with executives and cross-functional teams alike
  • Experience driving cross-functional projects end-to-end
  • Ability to negotiate priorities across organizations at all levels

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Uber is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, Uber recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company's discretion.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.