Please enable Javascript
Skip to main content

Collections Analyst

About the Team

In Finance, we work hand-in-hand with leaders across the company to ensure smooth, disciplined execution of strategic business objectives. Our Accounting team builds scalable, controlled processes and products for Global Accounting, Treasury, and FinTech that enable our business to operate efficiently.

About the Role

Reports to: Collections Manager - Freight

This role is part of Uber's Finance Operations Order to Cash team that manages Accounts Receivable for Uber Freight ,Uber for Business and other B2B lines of business to ensure Uber Credit, Collection, and Billing processes operate as efficiently.

In Finance, we work hand-in-hand with leaders across the company to ensure smooth, disciplined execution of strategic business objectives. Our Accounting team builds scalable, controlled processes and products for Global Accounting, Treasury, and FinTech that enable our business to operate efficiently.

What You'll Do

  • Primary responsibilities are to manage collections for a set of accounts based on a collections strategy.
  • Will also assist in other order to cash activities such as, billing, credit and cash applications,
  • This role will lead a portfolio of Uber Freight collections and acquire the best possible DSO while providing industry-leading levels of customer service.
  • The role will serve as the primary POC for any first level customer concerns and escalations.
  • Special projects as assigned.

Basic Qualifications

  • Bachelor's Degree in Business or a related field.
  • Minimum 2-3 years of experience in OTC-B2B Collections
  • Willing to work on a night shift schedule to support customer and stakeholder requirements.
  • Post-grad degree desirable
  • Experience gained from a logistics or high tech environment is a plus.
  • At least 2-3 years of demonstrated ability, with progressive experience in commercial and business credit & collections.
  • Experience in working in an ERP, preferably Oracle or SAP, with a track record of making efficiency saving process improvements.
  • Strong customer service experience and ability to balance achieving internal targets while providing a positive customer experience.

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Uber is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, and depending on the workplace location, Uber either requires* or recommends employees be vaccinated to access any of our facilities; this is subject to change solely at the Company's discretion.

  • Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to accommodations@uber.com

See our Candidate Privacy Statement>

Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.