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Mid Market Account Executive, Uber Freight

About the Role

Our Mid Market Account Executives are responsible for the ongoing growth and success of our Mid Market accounts. They manage, grow, and drive continuous growth and improvement for a portfolio of customers. These individuals are obsessed with delivering world class service to Mid Market segment customers and contributing directly to the top line growth of Uber Freight. The ideal candidate is both highly operational and highly entrepreneurial, obsessed with driving customer success, motivated by building and shaping the future, and a proven leader at driving customer growth. This individual hustles, inspires, and loves making something from nothing.

What the Candidate Will Do

  • Drive top-line growth for a portfolio of customers within a given vertical
  • Work directly with our acquisition sales team, account management team, and directly with customers to continually seek new solutions for their logistics challenges
  • Drive forward the future vision of Uber Freight with our product team and help sell that vision to our customers
  • Engage with senior level team members with some of our largest customers
  • Solution and Product selling to mid market customers
  • Own all core growth metrics for your portfolio of mid-market accounts
  • Obsess over the service needs of our customers
  • Develop process and system improvements to continually raise the bar of execution for managed accounts
  • Facilitate RFP activities for portfolio accounts
  • Own customer Quarterly Business Review with your portfolio of accounts
  • Continually drive customer CSAT scores for managed accounts

Basic Qualifications

  • 4+ years of sales experience to Mid Market accounts
  • Demonstrated ability to deliver results to Mid Market business sector
  • Undergraduate degree
  • Experience in the logistics & transportation industry required

Preferred Qualifications

  • TMS experience highly preferred
  • Experience with Salesforce, Office Suite, Google Suite, Zoom Info, Linkedin Navigator
  • Demonstrated ability to lead a client success
  • Demonstrated ability to drive change and continuous improvement
  • Demonstrated ability to challenge the way customers think about their business
  • Ability to collaborate and work with a highly diverse set of internal and external partners
  • Analytical and critical thinking ability
  • Strong communication and organization skills
  • The ability to solve complex customer problems
  • Solid operational foundation
  • The ability to balance attention to detail with swift execution - we need to do things quickly, and we need to do them well

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

Uber is committed to a safe workplace. We have implemented COVID-19 safety protocols that meet or exceed local public health guidelines. Workplace safety remains our number one priority. As a result, Uber recommends all US- and Canada-based employees to be vaccinated in order to access any of our facilities; this is subject to change solely at the Company's discretion.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.