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Senior Manager, Strategy & Planning, New Verticals US&C

Strategy & Planning, Operations
New York, New York |
San Francisco, California


The Uber Delivery New Verticals team is tasked with growing grocery and new verticals such as convenience, alcohol and other restricted items and retail to be our next 10^10 business at Uber.

In this role, you will be responsible for driving our U.S. and Canada strategy, and program leading key work streams critical to achieving that goal. You will work with senior leadership to define our strategy for the US&C markets, lead key initiatives together with other cross-functional and operational teams, and drive a culture based on insights and customer centricity. You will also own our planning processes, governance mechanisms and regular communication cadences.


1. Strategy: Work closely with the Ops and Sales leadership, and other cross-fuctional teams across U.S. and Canada, to align and iterate on overall go-to-strategy and vision for New Verticals including Delivery as a Service (DaaS) in the market

2. Planning: Build and maintain financial and headcount models, operational reporting, OKRs, projections, and key business metrics to inform the leadership and the entire org of where the business stands

3. Program/Project Management: Be a resourceful, go-getting multitasker, supporting initiatives across the region by working with cross-functional partners the U.S. and Canada

4. Process Improvement: Identify the biggest operational gaps, inefficiencies, and risks using our internal data and deliver solutions

5. Analytics and Scale: Build, maintain, and communicate detailed reporting models to assist city-level, regional, and expansion efforts, and make decisions based on data

6. Relationships: Collaborate with other functional areas (Product, Engineering, Business Development, People Operations, Product, Legal, Finance, Rides, Eats, Nemo etc.) to ensure efficient and productive working relationships


  • 8+ years of professional work experience


  • Experience in investment banking, consulting, business intelligence / strategy, or in a start-up environment
  • BA or MA in Economics, Business, or Computer Science preferred. Bonus points if you have an MBA
  • Strong stakeholder management and communication skills with exposure to senior partners, cross-functional teams and global teams
  • Sophisticated analytical capabilities, including knowledge of statistics and comfort in partnering with SQL, R and/or Python experts
  • Experience in defining solutions to complex, strategic topics with a deeply analytical approach to issues
  • Balance attention to detail with swift execution - we need to do things quickly, and we need to do them well
  • Self-starter - the ability to self-serve, investigate and get the data we require will make you much more effective in this role
  • Grittiness. You never hesitate to roll up your sleeves and address something hands-on, you persevere when others fall away

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.