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Sr Technical Program Manager - Rider Foundations

Technical Program Manager, Engineering
San Francisco, California |
Seattle, Washington

About the Role

The Uber Technical Program Management (TPM) team plays a critical role in structuring and executing impactful org-wide initiatives to increase the effectiveness of our product and engineering organizations.

As a TPM on the Rider Foundations team, you will help ensure that Uber's core ride sharing product is faster, safer, and more reliable by leading cross-functional teams to build scalable software solutions for the Rider platform. To do this you will set up product launch processes, incident review meetings, and team metrics to be shared across the organization to ensure Uber is building quality, reliable products that ignite opportunities for millions of people every day.

What the Candidate Will Do

TPMs move fluidly from the big picture to details so that the team can deliver complex and strategic cross-functional projects, often with tight deadlines. You are a bridge and a connector for the company, thrive in a dynamic work environment and are able to juggle and prioritize multiple projects with ease. You are intuitive, focused, driven, organized, insightful and productive. You break through communication issues, resolve conflicts, and effectively develop relationships with stakeholders at all levels of the organization. You build trust across the organization. You are not afraid to be direct, but you strive to act with empathy and integrity.

  • Work closely with engineering/product leads to conceptualize strategic initiatives and solutions and develop those into detailed program/project plans.
  • Project manage technical, complex, large scale, cross-team, cross-functional initiatives from planning to execution.
  • Organize/align multiple engineering and cross-functional teams for delivery and drive execution and results proactively.
  • Set accountability by tracking progress, resolving dependencies, identifying issues, evaluating risks, and communicating status to upper management and project stakeholders
  • Understand technical implementation at the architecture level and propose technical alternatives when necessary. Ask questions that clarify priorities and push the team to be highly effective. Develop broad domain and technical knowledge.
  • Accelerate the execution velocity of large product initiatives. Continuously improve and scale the organization. Implement continuous improvements to the engineering organization and the program management process.

Basic Qualifications

  • Proven experience of 4+ years as a TPM or Engineering Manager in a software, SaaS, or systems development environment with an overall experience of 10+ years.
  • Strong technical experience in platform development at scale.
  • Solid technical aptitude and an ability to understand technical designs, challenges, and risks. Engineers enjoy working closely with you.
  • Excellent written and verbal communication skills and exceptional emotional intelligence.
  • Proven strong cross-team and cross-org stakeholder management. Ability to influence, motivate, and align people across a broad variety of job functions through your relationships.
  • Strong organizational skills to juggle many tasks without losing sight of the highest priority items.
  • Analytical and truth seeking. Ability to understand complex concepts and make reasoned decisions objectively.
  • Data driven: Experience determining effective program KPI's and using them to measure program success and issues. Strong technical, analytical, and quantitative skills with the ability to use data and metrics to backup assumptions, recommendations, and drive decisions.
  • Be good at facilitating discussions. You get the right people in the room, let conversations run their course while they are productive, move them toward consensus when possible, and make hard decisions or escalate, as required.
  • Experienced in project management. Familiar with both Agile and Waterfall methodologies and able to apply them where best suited.

Preferred Qualifications

  • Experience with setting up quality and reliability culture for large engineering organizations
  • Background with SLAs and monitoring metrics for APIs and platform products
  • Understand how to build products quickly without sacrificing quality
  • Worked at a high paced, fast-growing, creative tech startup
  • Experience at an established company with a strong TPM team
  • Developer experience, including writing, testing and deploying code

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.