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Sr. Business Analyst / Business Analyst, Uber Freight

Strategy & Planning, Operations
in Toronto, Canada

As a strategy and operations analyst on the team, you will help build the Canadian business by flexing your analytical muscles to break down the most complex and interesting challenges and opportunities we face across all areas of business. From cross-currency payment automation to carrier funnel analysis and improvement - you'll build deep technical and functional subject matter expertise that enables you to problem-solve at a high level.

You'll spend time going deep operationally & analytically to uncover new findings that inform our strategy while building for the future by executing project-based work to build policies, processes, and systems that guide us to the right decisions at scale.

The improvements you drive for Canada will play a critical role in Uber Freight's ability to deliver on our vision to drive long-term, sustainable growth by being the most reliable transportation partner for our customers.

What You'll Do

  • Analytics - create and execute various analytics projects to inform team strategy and internal stakeholders; including the development of reports, dashboards, and scripts/automation using Google Suite, SQL, Tableau, R, and Python.
  • Project Management - Identify, plan, and execute projects and root cause analyses to build and/or improve our processes across all functional areas of the Canadian business.
  • Operations Management - collaborate with account management, carrier sales, tracking, and other teams to identify process inefficiencies, build solutions, and drive operational efficiency (e.g. centralizing repeatable processes, account strategy and growth, weekly performance reporting).
  • Stakeholder Management - organize and structure work across a variety of cross-functional teams to deliver on shared goals and priorities.
  • Product - work with product operations and product teams to develop business cases and insights from the operations teams (account management, carrier sales, support, and tracking), and to implement new products into the Canadian market.

Basic Qualifications

  • 2-5 years of work experience
  • Bachelor's degree required
  • Strong analytical skills
  • Experience working with cross-functional teams, both internally and externally

Preferred Qualifications

  • SQL and Python is a plus
  • Eye for optimization and experience designing or improving processes
  • Excellent organization, time management, and prioritization skills
  • Ability to balance multiple critical tasks and consistently delivering within hard deadlines
  • Strong attention to detail, history of delivering zero-defect output, and comfort with ambiguity in a constantly evolving environment
  • Strong communication, with the ability to communicate what you are tracking and to propose impactful recommendations

About Uber Freight

Uber Freight is a marketplace built to connect shippers with trucks, much like the way the Uber app connects riders and drivers. We are a team of sharp, entrepreneurial individuals who are redefining the movement of things around the world.

On the Uber Freight team, we believe that our dedication to transportation technologies will bring more collaborative, highly efficient, and increasingly safer transportation logistics to our roads. We are currently looking for candidates to join our growing team who share our enthusiasm for tackling today's toughest challenges in transportation. When we see individuals truly owning their individual success, we succeed as a team.

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.