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Eater Growth Analyst, SA

Data Analyst, Data Science
in Johannesburg, South Africa

The Eater Growth Analyst role is a unique opportunity to have a direct impact on the success of Uber Eats in South Africa. The Eater Growth Analyst will support the South African business and Eater team by developing a deep, quantitative understanding of local market dynamics, analysing Eater behaviours, experimenting with different growth tactics to determine which ones work optimally and jumping on challenges as they emerge.

This role calls for a combination of communication and stakeholder management skills, strong data and process-driven thinking, and the interpersonal ability to work with teams across the business. Further, as Uber Eats remains a fast paced environment, we are looking for a highly adaptable candidate who is able to switch between long-term strategic initiatives one moment and pivot into rapid, tactical actions the next.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

What the candidate will do:

  • Improve or innovate new processes by identifying operational areas of improvement to keep the Eater team as efficient as possible
  • Lead projects that leverage data and analytics to develop an in-depth understanding of our Eaters (compelling 'stories' and synthesized insights) and acquisition/growth funnel performance. Identify opportunity areas, influence cross-functional partners, and execute projects to deliver sustained and material growth
  • Provide insights to understand business context and market opportunity, surface gaps and opportunities, and develop business plans to build cross-functional alignment on actions to improve Eater success and business growth
  • Own data analysis and visualisation, and communicate the outcomes / insights to various stakeholders to aid strategic decisions that lead to improved Eater experience
  • Understand, track, and improve metrics such as Eater lifecycle, quality, and profitability
  • Develop, maintain, and communicate detailed reporting models to assist decision-making for promotions, acquisition, engagement and re-engagement of Eaters.
  • SQL/Query experience is key to the role
  • Strong Stakeholder Management skills & Data Analytics

In the first 6 months this person will support us in Eater segmentation and tiering in order to run different campaigns across multiple segments for efficient growth, help us with growth analytics looking at how different metrics impact growth tactics and analyse past campaigns to better understand what our future tactics should be.

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.