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Program Specialist - Timekeeping

Support Operations, Community Operations
Mabalacat, Philippines |
Taguig City, Philippines

About the Role

Community Operations is pioneering how Uber manages rider and driver-partner support around the globe, and we're looking for a Timekeeping & Project Specialist to develop various support efforts in the Center of Excellence. The role will be the subject matter expert of the company's time-keeping system and the different intricacies of payroll-related matters. In addition, this role will help in managing, supporting, and monitoring site level and regional projects related to time tracking and payroll.

The job entails coordinating with different departments such as HR and the regional Payroll team, as well as the employees in the company to ensure proper and timely payroll processes. You should have excellent time-management, priority-setting, and organizational habits, as well as being able to work with people in different teams and functions.

You will work closely with leadership to make sure that the scope and direction of each project are on schedule, and meeting the objective it was designed for. You will be working with a motivated project delivery team, employees, stakeholders, and management and will often be required to strategically multitask.

What You'll Do

  • Estimate work efforts, define milestones, and lead resources accordingly while driving adherence and compliance with deadlines on deliverables as assigned to projects
  • Track progress, understand dependencies, communicate status to upper management and project stakeholders, and facilitate and coordinate schedules for meeting either locally or across sites
  • Proactively work to remove obstacles and enable forward momentum and progress. Lead issue escalations and provide support to teams balancing competing priorities.
  • The central point of contact for non-system payroll adjustments submit payroll manual adjustments as required and no more than within the bi-monthly cadence of the payroll calendar
  • Work closely with operations, payroll, and workforce management to set thresholds, report issues, and also approve schedule changes and swaps that fall within the same week.
  • Provide guidelines and help monitor changes in employment level and impacts on time tracking and payroll
  • Address any questions or issues in using time tracking in Workday (e.g. clock in and clock out). Bring up issues and collaborate with Workday systems team and/or Regional Time Tracking Owner as needed.
  • Ensure new hires eligible for time tracking are trained and briefed on their obligations and the impact on payroll

Basic Qualifications

  • Experience in the payroll process and time tracking for at least 1 year.
  • Organized and detailed in completion of tasks
  • Exposure to leadership when it comes to reporting and/or creation of decks to represent projects and payroll reports
  • Strong interpersonal skills and ability to influence and motivate people at all levels across a broad variety of job functions
  • Demonstrated analytical success and the capacity for developing / understanding strategy
  • Hands-on experience carrying out an initiative from start to finish.
  • Achieves project goals while managing scope, time, quality, and risk. Learns from failures as well as successes.
  • Experience in collaborating with remote teams and across time zones to develop strategies and foster a cohesive and creative work environment
  • Ability to stay focused under pressure, prioritizing and managing and/or supporting multiple projects simultaneously in a fast-paced environment.
  • Experience with spreadsheets to manipulate and report data accurately.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.