Please enable Javascript
Skip to main content

Senior User Experience Researcher, Rides

User Experience Researcher, Design
in San Francisco, California

Our Design teams are focused not just on the functional, but also on joy and delight. Our work ignites opportunity and changes the way the world moves, and we design for users around the world of all backgrounds and abilities.

About the Role

The Uber Research Team is hiring Senior User Experience Researchers to help us fulfill our mission to deeply understand people and context to champion customer obsession and define the future of Uber. In this role, our mission is to drive insights to craft substantial product decisions through your outstanding insights about people, technology, and services in our current and future world! UX Researchers will have a deep impact across a wide variety of business and technology decisions spanning multiple initiatives and locations. The heart of what makes Uber magical for riders and drivers globally is UX! We play an integral role in crystallizing user problems, and project vision to find inspiring new ways to Uber's outstanding mobility and delivery options.

As a Sr. User Experience Researcher you will...

  • Partner with our Product and Design teams to identify and explore new opportunities to help define product roadmaps, vision, and strategy
  • Design and conduct foundational, formative, and evaluative qualitative and quantitative user research
  • Collaborate with a diverse group of cross-functional product, design, engineer, and product marketing team members to align and impact
  • Synthesize and communicate research findings to drive understanding and user insight across the organization

Basic Qualifications

  • 5+ years of professional experience conducting user research
  • Master's or Ph.D. Human-Computer Interaction, Psychology, Statistics, Computer Science or a related field; or BA/BS and equivalent experience in a product-centric environment

Preferred Qualification

  • Track record of demonstrating excellent command of research questions within a given domain and of technical tools for the analysis of data within that domain
  • Previous experience driving research programs that have had a lasting impact on product and design decisions while clearly, concisely, and persuasively communicate to cross-functional teams and leadership.
  • Experience with mixed methods - with a focus on more strategic research
  • Previous experience conducting research in other global regions and working on products with global impact
  • Ability to travel within the United States and internationally

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form (https://forms.gle/aDWTk9k6xtMU25Y5A).

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.


See our Candidate Privacy Statement>

Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.