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Product Operations Manager - Safety

Program Management, Product
Sao Paulo, Brazil |
San Francisco, California

About the Role

The fundamental goal of Product Operations is to ensure we create the right products to move our business forward. Product Operations works closely with cross-functional partners to surface needs, prioritize, test, rollout and iterate on products.

About the Safety Team

The mission of the Safety product group is for Uber to be the safest and the most trusted transportation choice and support riders and drivers with empathy and care when things go wrong. The Product Operations Specialist supporting this Area will play a key role in bringing this mission to life, partnering with key stakeholders throughout the Company to ensure we develop products that our customers want and need.

Our group of product teams build a diverse array of products to serve a wide range of customers - everything from drivers, couriers, riders and eaters. Our products touch 100% of global trips and create innovative solutions requiring tight coordination of hardware, software and operations.

What You'll Do

  • Define the operating structure and processes to implement on product strategy as an individual contributor on a highly-effective product operations team
  • Lead a community of strategic leaders to encourage meaningful impact to the business
  • Maintain regular communications with key partners across the org
  • Ensure functional partners are aligned on key objectives for the program/product
  • Advise product teams on the global feasibility of products throughout the product lifecycle
  • Develop an end-to-end product rollout plan, and project-manage implementation
  • Collaborate with key partners (legal, tax, policy, support etc) to prepare the product for launch
  • Track core business metrics related to the product
  • Identify key problem areas and/or geographies impacted by the product post-launch
  • Surface and advocate for key insights from the business to advise product improvements

Basic Qualifications

  • Minimum 4 years of experience in operations, business consulting, finance or similar analytical role
  • SQL Proficiency
  • Ability to use data to inform and support critical decisions

Preferred Qualifications

  • Prior experience working on global projects, or in an international setting
  • Ability to foster collaboration and facilitate teamwork
  • Deep analytical experience
  • Understanding of supply and demand models
  • Deep understanding of the user experience
  • Large scale, global project management experience
  • Excellent communication, the ability to engage internal and external customers
  • Strategic alignment, able to bring key partners across functions together
  • Economics or quantitative experience is a plus
  • Experience in Safety space ideal but not required

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

If you have a disability or special need that requires accommodation, please let us know by completing this form.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.