Sales Operations Analyst, Uber Eats - France, Belgium & Switzerland
Whether it's a sandwich, a burrito, or groceries, the Uber Eats team builds technology to connect people with what they want, when and where they want it. Our Sales and Sales Operations teams are on the frontline introducing restaurant partners to Uber Eats and partnering with restaurants to grow our businesses together.
About the Role
Are you passionate about data and analytics, and have a knack for sales operations? Uber Eats is looking for a Sales Operations Analyst to partner with our sales teams, whose focus ranges from small businesses through to large corporate customers.
The ideal candidate is data-driven, practical, and comfortable dealing with a broad range of projects / issues and aligning core business priorities. Teamwork is essential, you will be working closely with multiple local, regional and global teams!
Based in Paris, this broad role covering operational excellence and compliance is central to our sales growth and effectiveness across the FBS Region (France, Belgium and Switzerland)!
What You'll Do:
- Own CRM (Salesforce) data compliance and completeness across sales teams in FBS.
- Own sales campaign planning and execution for specific teams and segments.
- Own and execute core sales processes such as territory definition, lead allocation, reporting and forecasting.
- Carry out ad-hoc sales operations tasks such as bulk data uploads and CRM admin.
- Partner with in-market sales teams, provide powerful insights, build collateral for business reviews and represent the market in global forums.
- Optimise sales tooling, raise issues and deliver sales process and tool training to our sales teams.
- Act as the voice of the market to inform SOPs process & market priorities.
What You'll Need:
- At least 3 years of proven experience ideally in a similar role, within a fast-growing B2B sales environment, and solid working knowledge of SFDC.
- Bachelor degree in Business Management, Analytics, Engineering, Mathematics, Economics or related field
- Analytics: experience dealing with sophisticated data sets, deriving insights and checking against what you see in the real-world. Proficiency with data analysis and drawing out key insights for senior leaders and managers using MS Excel (expert) / Gsheets (expert)/ SQL (intermediate SQL skills required)
- Reporting: practical experience with visualisations, report and dashboard building, Tools: MS Excel / GSheets, SFDC dashes. Extraordinary attention to detail, particularly when it comes to validating numbers & metrics.
- Sales process execution: ability to execute ad-hoc requests such as bulk data uploads and other activities to support sales teams and key projects.
- Communication: excellent oral and written communication skills and fluent in French & English
- Intermediate/advanced Salesforce experience.
- Experience with R, Python & Tableau
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have a curiosity, passion and collaborative spirit, work with us, and let's move the world forward, together.
At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.
Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.
Europe, Middle East & Africa
United States & Canada
Life at Uber