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Strategic Operations Manager (Uber Eats Canada)

Regional Operations, Operations
in Toronto, Canada

About the Role

Uber Eats is revolutionizing instant delivery and making dining effortless: from eating locally, to ordering groceries, to celebrating with a bottle of wine. The options are endless. Working at Eats means delivering on all possibilities, not just for customers, but for merchants trying to grow their business and for delivery people searching for earnings opportunities.

This role calls for creative problem-solving, advanced analytics, critical thinking, a desire for execution and outstanding relationship building to partner with cross functional teams.

What You'll Do

  • Responsible for developing, operationalizing and measuring strategies to enable Uber Eats to hit our strategic objectives
  • Scale processes, build solutions and support product launches to improve the customer experience for consumers, merchants, and delivery partners.
  • Collaborate with several cross-functional teams to bring initiatives to life, including Tech, Policy, Legal, Strategy & Planning, Marketing, Finance and HQ.

Basic Qualifications

  • A minimum 3 years of relevant work experience (management consulting, investment banking, operations, etc.)
  • Proficient in Excel and data analysis

Preferred Qualifications

  • Ability to thrive in a fast-paced and ambiguous environment
  • Experience leading cross-functional stakeholders in order to execute high-impact projects
  • Strong verbal and written communication skills
  • Bias for action, with strong problem solving skills
  • Comfort with navigating and working in a matrixed organization
  • SQL experience

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We've grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.


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Uber is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran Status, or any other characteristic protected by law.