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Staff Technical Program Manager

Technical Program Manager, Engineering
Sunnyvale, California |
San Francisco, California

Uber is looking for a Staff Technical Program Manager (TPM) to improve end-user experiences across Uber's family of products. This TPM will lead a wide range of results-oriented programs that ensure the best-in-class availability of Uber's applications and services! Staff TPMs at Uber have a deep impact across a wide variety of business and technology decisions. They are passionate and pragmatic technologists who are able to influence the designs of scalable systems. They have a strong product sense. They are not only collaborative role models but also approachable leaders with vision. We are looking for someone with a passion for building and scaling highly-available, high-demand systems that support millions of users every day.

This is a unique opportunity for an experienced TPM who has demonstrated technical breadth and depth in highly available and scalable systems. This TPM should have excellent communication skills and be able to drive conversations at various levels of the company from engineering teams to executive leadership.

What You'll Do

You will own and drive the availability and reliability of Uber's family of mobile and web applications as well as services and infrastructure, powering tens of millions of users. You will collaborate with product and engineering teams across Uber to plan, execute and deliver various programs. You will build relationships and trust with various influencers and drive programs with compassion and integrity. You are not afraid to make key decisions and be direct in your conversations!

  • Own availability metrics across Uber, and drive improvements.
  • Lead cross-team and cross-functional programs and initiatives.
  • Understand end goals and formulate plans to meet those goals. Define Objectives and Key Results. Ensure broad agreement and alignment on them. Execute those plans, and ensure timely delivery.
  • Identify and mitigate risks, proactively remove obstacles and handle escalations.
  • Develop broad technical knowledge and domain expertise. Understand the long-term implications of architectural and technical changes, while not losing focus on the short-term deliverables.
  • Continuously improve and scale the organization. Improve processes where needed, while being cognizant of not slowing down engineering teams.

Basic Qualifications

  • Bachelor's degree in Computer Science, Engineering, or Mathematics, related quantitative subject area, or equivalent practical experience.
  • 8+ years experience as a TPM or Engineering Manager in a software, SaaS, or systems development environment.
  • Experience with or solid understanding of full-stack development

Preferred Qualifications

  • Passionate about quality, with a metrics-driven approach.
  • Solid technical aptitude and an ability to understand technical designs, challenges, and risks.
  • Excellent written and verbal communication skills and exceptional emotional intelligence.
  • Ability to influence, empower, and align people across a broad variety of job functions through your relationships.
  • Strong organizational skills to prioritize projects without losing sight of the highest priority items. Be good at facilitating discussions.
  • Analytical and truth-seeking. Ability to understand complex concepts and make reasoned decisions objectively.
  • Excellent in identifying process gaps, measuring progress, and balancing engineering and product efficiency with process overhead.

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 10,000 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.