Airport regulations
Per ACC regulations, drivers must adhere to the terms below. Failure to do so may result in impoundments. Sorry, but Uber will not pay for citations regarding illegal parking or other non-Uber related fines.
- All ride dropoffs - if the rider is travelling internationally - must occur at the upstairs, at International Departures
- All ride dropoffs - if the rider is travelling in-country - must occur at Domestic Departures
- All other ride dropoffs and pick-ups must occur in Parking Lot 3, across from the International Arrivals lounge
- Avoid any inappropriate behaviour at the airport or anywhere in the city while online
How airport trips work
1. Accepting and taking trips happens the same way as usual.
2. The app will show you where your local airport’s approved pickup or dropoff location is. It might be different from where you’d go if you weren’t driving with Uber; airports sometimes have designated zones for Uber and other ridesharing services.
3. If you’re dropping off a rider, you can ask them if their flight is domestic or international and what airline they’re flying, then you can look for signs that match what they tell you.
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