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Need some help? Find out how to contact Uber in the United Kingdom

Do you have questions about driving with Uber? We’re here for whatever you need.

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Driver app basics

Find information about how to take trips with the Uber app, where to see your earnings and more.

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Help Centre

Browse frequently asked questions from drivers.

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In-person support

Already driving with Uber and need some in-person support? This may be available in a Greenlight Hub near you.

To check availability, go to Help in your Driver app, then Book an in-person appointment, choose the issue you need help with, and tap Schedule an appointment if you want more help. Or, you can visit our website.

Book an appointment

Onboarding

Already got a private-hire driving licence? Once you've obtained a private-hire licence, you're ready to get started with Uber. Schedule a visit at an Uber Greenlight Hub in your city, and don't forget to bring the necessary documents along with you:

  • Your private-hire licence (paper copy and badge)
  • DVLA plastic driving licence
  • National Insurance number
  • Bank statement (dated within the last three months)

Schedule a visit to get on the road today!

Onboarding

Greater London and South

North, Ireland and Scotland

Midlands and Wales

London

Belfast

Birmingham

Brighton

Manchester

Leicester

Portsmouth

Merseyside

Nottingham

Cambridge

Newcastle

Bristol

Southampton

Stoke

Cardiff

Leeds

Sheffield

Glasgow

Edinburgh

Ignition programme

Do you need a private-hire licence?

Ignition is our free support programme to help you get a private-hire licence. To drive with Uber in the UK, you'll need to get a private-hire licence. All Uber drivers in the UK are licensed as private-hire drivers by local authorities.

Through our Ignition programme, we provide specialised support to help you every step of the way to getting your private-hire licence and driving with Uber. Find out how to get a licence with our free Ignition programme, where we'll help you every step of the way.

Get a licence with Ignition – click your local city to schedule an appointment below.

Find out more about getting a private-hire licence
Ignition programme
Greater London and South

North, Ireland and Scotland

Midlands and Wales

London

Manchester

Cardiff

Brighton

Merseyside

Leicester

Portsmouth

Leeds

Bristol

Cambridge

Nottingham

Southampton

Where can you onboard?

We can only onboard certain licences at each of our Greenlight Hubs. It's important that you check below which Hub you should visit with your specific licence before you book an appointment.

  • London PCO only

    • Cambridge City Council
    • South Cambridgeshire