How star ratings work
The Uber platform features a 2-way rating system: drivers and riders give each other ratings based on their trip experience. Your driver rating is an average of the last 500 ratings from your riders.
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In this video, you’ll learn about:
- When you’ll first see your average driver rating
- How often your average changes
- What riders think about when choosing a rating
- What happens when a rider gives a lower rating
- Where to see ratings and feedback
Drive your way in the app
Drive your way in the app
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